Mortgage Loan Origination Software (LOS)

Who are the Top Mortgage Employers for 2020?

Posted by Frank Bocchino on Tue, Mar 24, 2020

shutterstock_632956724 (1)

Each year, National Mortgage Professional Magazine selects a list of Top Mortgage Employers. The mortgage banking publication polls readers about their employers based on the following criteria: Compensation, Speed, Marketing Support, Technology, Corporate Culture, Long-Term Strategy, Day-to-Day Management, Internal Communications, Training Resources, Industry Participation, and Innovation.

The 2020 list is out, and we are proud to announce that OpenClose was named to the list for the fourth year in a row!

What criteria do you use when selecting a mortgage technology provider? According to its Top Mortgage Employers selection process, NMP weights factors that are more important to its readers. For example, corporate culture was determined to be very important. 

As mortgage loan origination system (LOS) developers, OpenClose distinguishes itself through personalized customer service and mortgage banking industry-leading technology, but we give much of the credit for the customer praise to our exemplary staff - many of whom come from mortgage banking backgrounds. They often know what mortgage professionals need in an LOS because they've often been the ones originating, processing closing and/or funding the loan. 

“We are pleased to again earn a spot as a 2020 Top Mortgage Employer by NMP,” said JP Kelly, president of OpenClose. “Our employees have rich backgrounds working in the mortgage industry and tend to be out-of-the-box, solution-oriented thinkers who go above and beyond to help customers be as successful as possible by leveraging our software. We’re lucky to have assembled such a stellar team of passionate, driven, dedicated employees.”

To read more, check out the press release here

More About Our Team  


Topics: Loan Origination software, Loan Origination system, Web-based Mortgage Software

Loan Origination Software: Are You Suffering from "Mergerphobia"?

Posted by Frank Bocchino on Fri, Jun 07, 2019

6009c1b8-3fcc-46df-af8c-f07613b57feaRecent LOS Acquisitions in Mortgage Loan Origination Software have left Lenders asking… Where Does This Leave Me as a Customer?

Sure, the post-acquisition message to customers is always: “Business as usual…Nothing will change and you’ll be well-supported.” But any lender who has lived through it will attest, it’s not always the case.

Mergerphobia is real, so take a look at OpenClose.  If you’re a lender that has had LOS bombshell news dropped on you in the past year, you’re right to be concerned about the future of your mortgage business workflow as your favorite functionality may disappear in favor of consolidation.

Founded in 1999, OpenClose remains under the same private ownership, runs a highly service-oriented customer support structure, and handles the heavy lifting of implementations for lenders. 

OpenClose offers a 100% web browser-based, multi-channel platform that offers both an end-to-end LOS as well as a robust Digital Mortgage POS. Whether you're an independent mortgage banker, bank or credit union, OpenClose has a configuration option to meet your specific needs.

OpenClose LOS Highlights:

  • Flexible multi-channel workflow configurations and highly scalable platform 
  • Modern Digital Mortgage POS
  • PPE for agency, portfolio & non-QM products with customized pricing 
  • Business Intelligence analytics and reporting dashboards 
  • Comprehensive solution substantially reduces loan-manufacturing costs while keeping you in full compliance
  • RESTful API Suite interfaces easily, lowering your costs
  • Swift implementations and a highly responsive customer support team 
  • Our software was built by mortgage people for mortgage people. We aren’t a start-up fintech that lacks domain experience and may not be around tomorrow 

To learn more or schedule a demo, please fill out our form and someone will promptly contact you.

More About OpenClose

Topics: Loan Origination software, Loan Origination system, LOS

Mortgage Origination Made Easy for Hedge Funds

Posted by Frank Bocchino on Fri, Jan 22, 2016

HF.pngHedge Funds across the country are taking advantage of the opportunities now available in residential mortgage lending. Are you?

OpenClose offers Hedge Funds mortgage lending software that can stand alone or work alongside our loan origination software. It is an All-in-One Correspondent Investor Solution with comprehensive whole loan purchase workflow that can be “out-of-the-box” or custom configured.

  • Robust Seller Portal Provides Superior Seller Experience
  • Real-time Pipeline Dashboard
  • Powerful decisioning capability ensures loans meet pricing & eligibility requirements
  • Comprehensive lock desk functionality
  • Automated Cure Conditioning and Purchase Advice Workflow
  • Non-Delegated and Delegated Workflow Options
  • Paperless Environment with Full Document Management and Imaging Functionality
  • Real-time Compliance Monitoring
It's 90 Days Sign to Live. Contact us now to find out more!
Learn About our Hedge Fund Package


Topics: Loan Origination software, LOS, Loan Origination, hedge funds

Automating Loan Compensation for Mortgage Lenders

Posted by Frank Bocchino on Tue, Dec 08, 2015

loancomp.pngMost loan origination software (LOS) does not allow lenders to automate commission and bonus payroll calculations.  Instead, organizations must decipher complex commission sales structures using Microsoft Excel spreadsheet software or the need for additional resources.

But that tedious work is a thing of the best for OpenClose LOS users.OpenClose® an enterprise-class, multi-channel, end-to-end loan origination system (LOS) provider, and Lending & Banking Automation Software (LBA Ware), the leading provider of commission automation software, have formed a partnership to seamlessly pass loan information from OpenClose's LenderAssist™ LOS into LBA Ware's CompenSafe application to automate the entire commission process.  

CompenSafe removes repetitive, error prone, manual calculations and data re-entry from the lending compensation function, thus increasing efficiency, lowering costs, and effectively overseeing sales compensation and top line profitability.

"Integrating LenderAssist with CompenSafe allows our mutual customers to completely eliminate the use of spreadsheets to manually calculate commissions and other forms of compensation, which is laborious, cumbersome and error prone," said Vince Furey, SVP of lending solutions at OpenClose. "With CompenSafe, however, our customers' loan officers now have complete visibility over their pipelines and when they'll be paid while management gains easy access to compensation analytics, metrics, reporting and other performance indicators. This integration delivers a great deal of value for lenders."

Learn how your mortgage lending institution can do the same.


Automate Loan Compensation   

Topics: Loan Origination software, LOS, Automating Loan Compensation

End Lending Ups & Downs with Loan Origination Software

Posted by Frank Bocchino on Mon, Aug 17, 2015

End Lending Ups & Downs with Technology

The Roller Coaster Lending Business. 
Rates go up. Rates go down. Same with consumer confidence and economic indicators. The residential loan business is a series of ups and downs leaving lenders in a constant state of trying to stay profitable without breaking the bank.

Have you considered new technology? 
Sure, you could open and close offices as the market changes, but have you considered taking advantage of the new strides made in loan origination software?  OpenClose has developed a lending LOS that can help you cut cost, streamline operations, and maximize profits.  

We encourage you to take a look at OpenClose. It’s the fastest, easiest, most compliant way to take advantage of the latest profitability trends.  

Topics: Loan Origination software

The Sky's Not Falling. Your Mortgage Lending Profits Are.

Posted by Frank Bocchino on Thu, Jul 31, 2014


By most estimates, mortgage rates were expected to climb this year, with rates on the 30-year fixed-rate mortgage predicted to exceed 5%. Instead, rates are now lower than they were this time in 2013 — much to the advantage of mortgage shoppers.

Yes the rates will rise again, and the nature of the lending business. You can't control the rates from rising and falling, but you can better prepare for the demand. Many lenders overlook the one are that can help them reduce costs, control, spending, and maximize profits: their loan origination software.

What choices are your organization making? 
Are you taking advantage of the current rates with the most current lending software?  Open Close has developed a lending software that can stand the test of fluctuating markets. At a cost that won't break the bank.  

We encourage you to take a look at OpenClose. It’s the fastest, easiest, most compliant way to maximize profits today and tomorrow regardless if rates rise or fall.  Ask us how.

New Call to action

Topics: Loan Origination software, Mortgage Banking Software, mortgage lender, Compliance

Citigroup Courting Correspondent Lenders: Are You On Board?

Posted by Frank Bocchino on Thu, Jun 05, 2014

Citigroup Inc.  is seeking to increase its U.S. mortgage business, partly by increasing purchases of home loans from other firms, according to Jane Fraser, who oversees the lending. The effort to expand Citigroup’s share of a market curbed by higher interest rates, consumer aversion to debt and new regulations will include a renewed focus on buying mortgages from correspondent lenders, Fraser said. It plans to use its balance sheet to hold loans as part of the push, she said.

What about your organization? Are you atking advantage of the burgeoning correspondent lending business? 

OpenClose has developed a great correspondent lending guide on what you need to know including the pitfalls and tips.

Download the free eBook here.

;New Call-to-Action


or if you're ready to see the software, click here:

Correspondent lending

Topics: Loan Origination software, Loan Management Software, Loan Management Software, correspondent lending, correspondent banking, correspondent lenders

Is Your Web-Based Loan Origination System Truly SaaS? Part 3

Posted by Frank Bocchino on Fri, May 16, 2014

MortgageOrb recently interviewed JP Kelly, President of OpenClose to learn more about the changes and challenges currently facing LOS providers.

This is the final installment of a three-part series.

describe the image

Q: When selecting a new LOS platform, what steps should lenders take to perform adequate due diligence before engaging with an LOS vendor?

Kelly: After the crash, many lenders bought just enough technology to "get by," as they didn't know if they would be in business for the long haul. But in today's market, smart lenders are looking five-plus years out. An LOS implementation is a big deal and can be very disruptive to operations - if the wrong vendor is selected. Different LOS platforms are suited for different types of lenders and their specific workflows.

In general, I recommend that lenders do not just let one or two functional areas make the buying decision. Involve all areas. How will the new LOS affect production? Underwriting? Processors? Secondary marketing? Servicing? IT and support? How does it function within each business channel from retail to wholesale, correspondent, consumer direct? What is the bottom line return on investment from the chief financial officer's perspective?

Involving all functional areas is key to making the right decision - the first time. You should approach buying and LOS using a committee-level decision-making process. Look for a long-term LOS partner, not a vendor with which you'll potentially become "just another number."

We all know the usual request for information/request for proposal-type questions to ask. But other "above and beyond" questions to ask include:

  • Look at how long the vendor has been in business. Longevity is a good sign. How long has its core application been in use? Is it contemporary or elderly? Too old of an application could mean that there are issues with antiquated code bases. On the other hand, too young means the application probably isn't mature and may not be fully proven.
  • Is the vendor a continual innovator? How many new solutions has it recently launched? What is on its product development and enhancement road map? This will give you an idea as to what's to come if you were to engage. Many are just working to stay abreast of new compliance rules, which stifles innovation.
  • Does the LOS use multiple code bases that have been married together by way of acquisitions? How many integrations does the LOS have? If it partnered with too many other vendors, it probably isn't a very good interface. And it can make your LOS provider resource challenged to successfully support it.
  • How scalable is the software and how flexible? The application needs to be proven to handle an increase in volume given lender growth. And, it needs to have the flexibility and configurability to morph to a lender's unique business model and workflow. What are is customer sizes and profiles like - and how does scalability and flexibility apply?
  • A good, mature, robust LOS should address all business channels. Make sure the system does this and does it well. You don't want to be a wholesale and/or retail lender, as an example, and later decide to perhaps launch a correspondent or consumer direct channel, only to find that the system wasn't built for it.
  • It's also important to look at the length of tenure and experience of the vendor's developers, architects and support staff. Are they loaded with technical experience and do they possess a deep understanding of the mortgage process, having worked at multiple organizations? It counts.
  • What is its customer support like? What are its average response and resolution time frames?
  • What's their average implementation time frame, specifically for a company similar to your size?
  • Corporate structure and management is important. Ask for the vendor's organizational chart and management team experience. Does it have well-established functional areas? It's indicative of how well it operates internally. Some vendors are run by just a few owners that don't take input from other senior executives, and thus do not employ any. This should send up a red flag.
  • Are there any lawsuits pending? If so, why? What is the nature of the litigation?

It goes without saying, but don't just let a vendor give you a canned sales-centric solution demo. Watch its team run a loan through the system from start to finish. Put yourself in the driver's seat.

Q: What do you see on the horizon in the next 12 to 18 months in the LOS space?

Kelly: That's an easy one. First, we'll clearly have more compliance rules and regulations to implement. Not just for LOS vendors, but all mortgage technology providers. Second, we're going to start to see some consolidation. Profits are pinched for lenders - and consequently they will also be for vendors. Those providers that aren't well-capitalized will look at selling options. There is money sitting on the sidelines awaiting bargain-buying opportunities.

Topics: Loan Origination software, Loan Origination system, Mortgage Banking Software, Mortgage Banking Software, Mortgage Loan Origination software, Loan Origination

Is Your Web-Based Loan Origination System Truly SaaS? Part 2

Posted by Frank Bocchino on Thu, May 01, 2014

OpenClose President, JP Kelly

MortgageOrb recently interviewed JP Kelly, President of OpenClose to learn more about the changes and challenges currently facing LOS providers.

This is the second of a three-part series.

Q: There is a lot of ongoing talk about what truly defines a Software-as-a-Service (SaaS)-based LOS platform. Can you weigh in?

Kelly: By definition, SaaS is a software distribution model in which applications and associated data are centrally hosted by a vendor, typically in the cloud. With SaaS, there is nothing for an organization to install in terms of software applications or data hosting.

As it relates to LOS platforms, once the mortgage industry no longer had an appetite for self-hosted and self-managed applications (which were expensive), had lengthy installs, required significant IT resources, and were onerous to maintain, the use of SaaS terminology became popular among mortgage technology vendors.

Many vendors that claim to be SaaS term their systems "Web-based" or "Web-enabled." This generally translates to there being some sort of an install on the client’s side. A truly SaaS-based LOS platform, however, is 100% accessible via a Web browser - from any computer, anywhere, and without installed software. Web-based/enabled (non-SaaS vendors) must rely on installed applications to extend their applications to the Web, such as Citrix.

There are a lot of LOS platforms in the mortgage industry that do not have a true SaaS model but lay claim to it anyway for the sake of sales and marketing purposes. There aren’t very many true SaaS LOS vendors for lenders to choose from. True SaaS offers faster implementation, reduced costs through little to no upfront investment for new servers and infrastructure, seamless automated updating, virtualization and reduced need for internal support.

Q: How are LOS vendors working with other vendors and lender clients to address the sea of ever-changing compliance rules and regulations in today’s highly fluid marketplace?

Kelly: It’s very hard for Loan Origination System vendors that developed an end-end-end platform using different code bases to produce a seamless workflow and offer lenders full control over their data, and hence compliance. Once you have too many code types, databases and/or integrations involved you’re going to encounter issues. When it comes to compliance in today’s market, it’s like a mish-mash of poorly paired food groups and wrong ingredients - a recipe for disaster.

An end-to-end LOS vendor has the ability to better control data across a seamless workflow. At our company, we developed automated compliance monitoring functionality. This enables us to track things such as, for example, potential ability-to-repay/qualified mortgage (ATR/QM) compliance issues where we provide instant change of circumstance notifications to our clients. With the best-of-breed approach, you often have a lot of chefs in the kitchen all doing things a bit differently. Our approach is streamlined compliance monitoring across our clients’ specific workflows within our LOS.

Topics: Loan Origination software, Loan Origination system, Mortgage Banking Software, Mortgage Banking Software, Mortgage Loan Origination software, Loan Origination

Is Your Web-Based Loan Origination System Truly SaaS? Part 1

Posted by Frank Bocchino on Thu, Apr 24, 2014

 jp kelly

MortgageOrb recently interviewed JP Kelly, President of OpenClose to learn more about the changes and challenges currently facing LOS providers.

This is the first of a three-part series

Q: The LOS space has seen a significant shift in the past couple of years toward lenders investing in end-to-end platforms. Why is this?

Kelly: The old end-to-end versus best-of-breed debate has been going on for years, and you’ll get a hard stance position from respective vendors operating on each side of the fence. Best-of-breed vendors will always state that that no end-to-end vendor can do everything as well as they can. End-to-end vendors will say that they handle the entire lending process efficiently and that the best-of-breed approach muddies the waters. There are degrees of merit to both.

Our position is that there are some best-of-breed vendors that are so specialized at what they do, that an end-to-end LOS provider would be remiss if they attempted to engineer and support certain functions of the lending process that are completely out of their wheelhouse. A couple examples are disclosure compliance, valuation management and fraud protection, to name a few. These types of functions assume huge amounts of responsibility and liability. The sheer compliance risk involved in these areas and needed robustness of the solutions is better suited for a partnership and integration. In this regard, end-to-end LOS providers need to be very selective about the specialized vendors they integrate with and must ensure that it is a truly seamless interface that does not disrupt workflows.

Another notable difference is a best-of-breed vendor’s cost and time factor to develop and maintain integrations. A really good integration is no easy undertaking. And maintaining it is a whole other challenge. New software versions and updates are rolled out all the time. Developing too many integrations raises the possibility that something will break.

One trend that emerged in recent years is technology firms that simply acquire other technologies in an effort to create an end-to-end platform. But at the end of the day, these are still disparate technologies that are pieced together by multiple solutions to establish an all-in-one solution as opposed to actually engineering it from the ground up. That said, the solution may technically qualify as an "end-to-end;" however, it isn’t designed by a single vendor, and it oftentimes uses multiple databases, and has feeble pairings of technology and rough workflows.

Topics: Loan Origination software, Loan Origination system, Mortgage Banking Software, loan software

Subscribe to Email Updates

Recent Posts

Posts by Topic

see all