According to a new study, the average office worker changes screens [on his/her computer] about 37 times an hour.
When your mind changes gears that rapidly, part of your brain is still engaged in the previous task. Consequently, you don’t have all of the attention and resources necessary to concentrate on the current task. This slows down productivity and reduces your ability to filter relevant information from irrelevant information.
Ask yourself, is your mortgage software so easy to use that it keeps the attention of the user, or is your staff "overclicking" which commonly creates overproduction, defects, extra processing and added ergonomics to the production stream?
Don't Switch Gears. Switch your Loan Origination Software